The only thing more rewarding than building a process is watching it work, and I never get bored of this unfolding.

I’ve stepped into environments that had no process, operating according to by-the-seat-of-your-pants principles.

And places that had attempted to create a process but it was fracturing (often because of sudden growth) and about to break completely.

I’ve also worked in offices which had too many processes, where the solution revolved around standardization.

And I have experience creating scaleable processes in companies which transitioned so quickly that they needed to move towards automation when they had just barely established standardization.

Whatever your product or service, however large or small your staff, process building is cost-efficient and stress-relieving.

For some people, process is boring. For me, building things up and watching them work is a passion.