It’s tempting to begin the conversation with methodologies.

Because it’s true: a project manager should be prepared to speak the language of Agile-and-Waterfall-and-Scrum.

But, ultimately, projects work because people work.

And we work best when we’re paying attention to relationships.

Not just watching but also listening, and not just listening but also sharing.

Knowing the right questions to ask is important, but knowing how to ask the hard questions is key.

Large-budget projects can fail if a manager’s negotation and conflict-resolution skills aren’t primed.

Small-budget projects can surprise you, when communication is thriving.

Credibility. Rapport. Professionalism.